CARERS DIRECTORY

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  Housing

 

Information and Advice

Lancaster City Council offer help on a wide range of housing matters.  For general queries, contact:

*        Housing Advice Centre
4/5 Dalton Square
LANCASTER LA1 1PJ

(            (01524) 582528

 

Older Persons

For information about housing intended specifically for older people such as sheltered housing, and accommodation for people with disabilities or other special support needs, you should contact the Housing for Elderly Officer. Sheltered housing tends to be built in a "scheme" or "court" of between 20 and 40 flats or bungalows sometimes with a resident warden.  The service provided varies from scheme to scheme, and landlord.  The officer can also advise on grants to help make it easier for you to stay in your own home such as rails, repairs or renovations. 

(            (01524) 582527            *             (same address as above)                           

 

Homelessness

If you are homeless or think you are about to lose your home, then you should contact the Housing Advice Officers: 

(        (01524) 582528            *             (same address as above)                           

            OR 

            *         Shelter                                                Lancashire Housing Advice Centre

                        88 Old Street                                       35A-C North Albert Street

                        London EC1V 9HU                             Fleetwood

                                                                                    Lancs FY7 6AJ

(             (0845) 458 4590                               (01253) 874323/ 56593

(            (0808) 800 4444: free housing advice helpline

:               Email: (for the London office) info@shelter.org.uk

:               Email: (for the Fleetwood office) lancashire@shelter.org.uk

:                Website: www.shelter.org.uk

OR

   *   Centrepoint

      Main Northern Office

      Miners Hall

      Red Hill

      DURHAM DH1 4BB

   (   (0191) 3844033

                   

There is also an emergency out of hours officer that you can contact between 4.45pm and 8.45am.

            (            (01236) 700240

 

Homeless Link

This is a national membership organization for homeless agencies in England and Wales.

*        Homeless Link

            1st Floor

            10-13 Rushworth Street

            LONDON SE1 0RB

            (            (020) 7960 3010

Owner Occupiers

If you own your own home (whether you still have to pay a mortgage or if you own it outright), the housing grants system may be able to help you with repairs or adaptations to your property.  It can help with small jobs like rotten windows, and large jobs, like a badly damaged roof. 

For further details see the section on Repairs and Adaptations to your Home.

 

Applying for Council and Housing Association Housing

The City Council and Housing Associations provide rented housing.  For details about the type of housing available in the district, and how to register for accommodation, contact the Housing Advice Centre (see previous page)

 

Private Tenants       

If you are a tenant in housing other than council housing or housing association property, and you have any questions or concerns about the property, your landlord or your tenancy, contact the Private Housing Office

 

*        Private Housing Office                *            Housing Advice Centre

56 / 58 Euston Road                                    4/5 Dalton Square

MORECAMBE LA4 5DG                            LANCASTER LA1 1PJ

  (   (01524) 582000                                  (   (01524) 582528

 

  Lancaster City Council- Tenancy Relations Service

Strategic Housing Services

56- 58 Euston Rd

Morecambe

Lancashire LA4 5DG

 

Landlord Harassment

If you are a private tenant, it is an offence for your landlord to harass or illegally evict you from the property.  Should you feel threatened; staff from the Council’s Private Housing Office (above) will help you and respond quickly to any complaints.  Lancaster City Council’s Tenancy Relations Service will also help tenants who are involved in disputes with private landlords. Help may also be available if the gas, water or electricity to your property is disconnected because of the landlord’s failure to pay bills for which he/she is responsible. 

See also Alarm Systems and Gardening/Odd Jobs for information about other services provided by the City Council

 

Elderly Accommodation Council

This is a registered charity which maintains a nationwide database of all forms of private, voluntary and charity accommodation for older people - retirement housing and Abbeyfield style accommodation, residential care and nursing homes.  EAC does not place people or recommend establishments.  It provides computer print outs on types of accommodation in the area of choice and within the price range requested by the enquirer.  The charity has information about homes which will accept people suffering from dementia.  EAC is also able to provide advice on possible sources of top-up funding for those needing help with fees in a home.

*            Elderly Accommodation Council

89 Albert Embankment

LONDON SE1 7TP

(            020 7820 1343             Mondays - Fridays 09:00 - 17:00                            

:            Email enquiries@eac.demon.co.uk

:            Web www.housingcare.org

 

 

See also Money Matters for information about benefits to help with rent, council tax and mortgage interest payments