CARERS DIRECTORY
It is essential that you keep warm in winter. To help you achieve this,
various organisations have compiled a booklet entitled Keep Warm, Keep Well.
To receive a copy call Free phone Winter Warmth Help Line:
( 0800
289404
Mon-Fri 10:00 - 16:00
0800
269626 Text only
mini com Mon-Fri
10:00 - 16:00
0800 650065
Senior
Line
(run by Help the Aged)
If you are receiving a State Pension and certain benefits you may qualify
for a Cold Weather Payment or a Winter Fuel Payment.
If you qualify, these should be paid to you automatically.
Contact the Benefits Agency, Welfare Rights or Citizens
Advice Bureau if you want more information.
A code of practice has been drawn up by the fuel industries to protect
older customers. It states that if all the adults living in a house are over 60
they should not be disconnected between 1 October and 31 March.
No one should be disconnected if they cannot afford to pay. If you are
likely to be disconnected, contact your gas or electricity
company
and tell them that you are a pensioner.
The Home Energy Efficiency Scheme (HEES) give grants to help people
insulate their home. To receive a grant you have to be on one of the qualifying
benefits. For more information or an application form ring the free phone
number:
( 0800
072 0150 (free phone)
0800
072 0156 (mini com)
If you are not on any of the qualifying benefits you may be able to apply
for an interest free loan from the City Council.
Contact the Private Housing Office.
See Repairs for address and phone number.